Terms and Conditions

Last Updated: June 2026

Introduction

These Terms and Conditions govern your use of the Heartfelt Teaching website and any products, services, courses, programmes, resources or materials purchased from Heartfelt Teaching.

By accessing this website, purchasing resources, enrolling in courses or engaging with services provided by Heartfelt Teaching, you agree to these Terms and Conditions.

If you do not agree with these Terms and Conditions, please do not use this website or purchase products or services.

About Heartfelt Teaching

Heartfelt Teaching is operated by Karen Kirkpatrick, Behaviour and Wellbeing Consultant and Therapeutic Wellbeing Practitioner.

For enquiries, please contact:

Email: [email protected]

Website Use

The content on this website is provided for general information and educational purposes only.

Whilst every effort is made to ensure the accuracy of information, Heartfelt Teaching makes no guarantees regarding the completeness, accuracy or suitability of information contained on the website.

Heartfelt Teaching reserves the right to update, modify or remove website content at any time without notice.

Courses, Programmes and Resources

Heartfelt Teaching provides educational courses, programmes, training materials, downloadable resources and consultancy services.

Purchases provide access to the specific product or service described at the time of purchase.

Access arrangements, delivery methods and licence terms may vary depending on the product purchased.

Intellectual Property and Use of Resources

Ā© Karen Kirkpatrick, Heartfelt Teaching. All rights reserved. The Emotionally Regulated ClassroomĀ® is a registered trademark of Karen Kirkpatrick.

All content available through this website, including courses, videos, lesson plans, handbooks, presentations, downloads, worksheets, graphics, training materials and written content, remains the intellectual property of Heartfelt Teaching unless otherwise stated.

Resources purchased through this website are licensed, not sold.

Unless otherwise specified, resources may be used within the purchasing school, setting, organisation or by the individual purchaser for their own professional use.

Resources may be:

  • Used by staff within the purchasing setting
  • Printed for classroom or educational use
  • Shared internally for training and reflective practice

Resources may not be:

  • Shared outside the purchasing organisation
  • Uploaded to publicly accessible websites or shared platforms
  • Reproduced, adapted or redistributed for commercial purposes
  • Resold, sublicensed or incorporated into other training programmes
  • Copied or distributed beyond the terms of the licence purchased

No part of any resource may be copied, adapted, distributed or reproduced without prior written permission from Heartfelt Teaching.

If you wish to use materials across multiple settings, include them within training, or adapt them for wider organisational use, please contact Heartfelt Teaching to discuss licensing arrangements.

Professional Use Disclaimer

The information, resources and training provided by Heartfelt Teaching are intended to support professional learning and reflective educational practice.

They are not intended to replace professional judgement, supervision, safeguarding procedures, psychological services, medical advice or therapeutic intervention.

Users remain responsible for exercising their own professional judgement when applying ideas, strategies and approaches within their setting.

Payments

Payment is required before access to digital products, courses or services is provided unless otherwise agreed in writing.

All prices are displayed in Pounds Sterling (Ā£).

Heartfelt Teaching reserves the right to amend pricing at any time.

Refunds

Due to the nature of digital products, downloadable resources and online learning materials, refunds are generally not available once access has been granted or materials have been downloaded.

Requests relating to live training, consultancy or other services will be considered in accordance with the specific agreement made at the time of booking.

Nothing in these Terms affects your statutory rights under UK consumer law.

Discovery Calls

Discovery calls are offered without obligation and are intended to explore whether Heartfelt Teaching's services are suitable for your needs.

Participation in a discovery call does not guarantee availability of services or create a contractual relationship.

Consultancy and Training Services

Where consultancy, training, assessments or support services are provided, additional agreements may be issued outlining the scope of work, fees, timelines and responsibilities of both parties.

Where there is any conflict between these Terms and a separate written agreement, the written agreement shall take precedence.

Limitation of Liability

To the fullest extent permitted by law, Heartfelt Teaching shall not be liable for any indirect, consequential or incidental loss arising from the use of this website, courses, resources or services.

Heartfelt Teaching's total liability shall not exceed the amount paid for the relevant product or service.

Nothing in these Terms excludes liability where such exclusion would be unlawful.

Third-Party Links

This website may contain links to third-party websites.

Heartfelt Teaching is not responsible for the content, availability or privacy practices of those websites.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to These Terms

Heartfelt Teaching reserves the right to update these Terms and Conditions at any time.

The latest version will always be available on this website.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions regarding these Terms and Conditions, please contact:

Karen Kirkpatrick

Founder, Heartfelt Teaching

Email: [email protected]