Privacy Policy

Last Updated: June 2026

Introduction

Heartfelt Teaching is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, sign up to our mailing list, book a discovery call, purchase resources or courses, or engage with our services. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Who We Are

Heartfelt Teaching is operated by Karen Kirkpatrick, Behaviour and Wellbeing Consultant and Therapeutic Wellbeing Practitioner.

If you have any questions about this Privacy Policy or how your data is used, please contact:

Email: [email protected]

Information We Collect:

Information You Provide

We may collect the following information when you interact with Heartfelt Teaching:

• Your name
• Email address
• School or organisation name
• Job title
• Telephone number (if provided)
• Information submitted through enquiry forms
• Information provided when booking a discovery call
• Information provided when joining a waitlist or mailing list
• Information provided when purchasing courses, programmes or resources

Purchases and Course Access

When you purchase a course, programme or digital resource, we may collect information required to process your payment, provide access to your purchase and manage your customer account. Payment information is processed securely by Stripe. Heartfelt Teaching does not store your full payment card details.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and analytics information

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Arrange discovery calls and consultations
• Deliver courses, programmes and resources
• Process purchases
• Manage customer accounts
• Send service-related communications Send newsletters, updates and marketing communications where you have opted in
• Improve our website, services and user experience
• Meet legal and regulatory obligations

Legal Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations

Marketing Communications

If you choose to join our mailing list or waitlist, we may send you information about:

• Courses and programmes
• Resources Events and webinars
• News and updates from Heartfelt Teaching

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers who help us operate Heartfelt Teaching, including:

• Kajabi (website hosting, email marketing, course delivery and customer management)
• Calendly (appointment and discovery call bookings)
• Stripe (payment processing)

These providers only receive the information necessary to provide their services and are required to handle your data securely and in accordance with applicable data protection laws.

We encourage you to review the privacy policies of these providers for further information about how they process personal data. We may also disclose information where required to do so by law.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, disclosure or alteration.

While we work hard to protect your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting and reporting requirements.

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict processing of your data
• Object to processing
• Request transfer of your data where applicable
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

Cookies

This website may use cookies and similar technologies to improve your browsing experience, understand how visitors use the website and help us improve our services.

You can manage cookie preferences through your browser settings. Where required, you will be asked for consent before non-essential cookies are used.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices, policies or content of those websites.

We encourage you to review the privacy policies of any external sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and the updated version will take effect immediately upon publication.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Karen Kirkpatrick

Founder, Heartfelt Teaching

Email: [email protected]

If you are not satisfied with how your information has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO can be contacted via their website at www.ico.org.uk.